Thank you very much for your patience during these unfortunate internet issues.
We have been in contact with our provider today about getting the link from Mason Butte to Hells Gulch restored. Unfortunately we are being told that they have been unable to find a tower crew to climb the Mason tower and run the new cable needed to reconfigure their radio. We have been told that they have called multiple contract tower climbers in the area, but have not gotten a response.
The current plan is to have a tower crew at Mason Butte this Wednesday to restore full service.
Despite our limited bandwidth capacity during this event, many customers we have been in contact with have explained that while they have noticed the slowness, they have still been able to stream at reduced quality.
This is thanks to recent upgrades we have made in the network to improve efficiency and throughput.
We look forward to full restoration of capacity Wednesday.
We would also like to thank you all for your graciousness and patience through this stressful event.
Thank you so much,
The Gazette Record Internet Team