UPDATE – power has been restored and all our sites have come back online. If your still having problems call us 208-245-4538
Thank you,
-The Gazette Record Team
Some of the network is down due to power outages via Avista.
Please check their website for updated estimates on service restoration
https://outagemap.myavista.com/external/default.html
-The Gazette Record Team
Thank you very much for your patience during these unfortunate internet issues.
We have been in contact with our provider today about getting the link from Mason Butte to Hells Gulch restored. Unfortunately we are being told that they have been unable to find a tower crew to climb the Mason tower and run the new cable needed to reconfigure their radio. We have been told that they have called multiple contract tower climbers in the area, but have not gotten a response.
The current plan is to have a tower crew at Mason Butte this Wednesday to restore full service.
Despite our limited bandwidth capacity during this event, many customers we have been in contact with have explained that while they have noticed the slowness, they have still been able to stream at reduced quality.
This is thanks to recent upgrades we have made in the network to improve efficiency and throughput.
We look forward to full restoration of capacity Wednesday.
We would also like to thank you all for your graciousness and patience through this stressful event.
Thank you so much,
The Gazette Record Internet Team
Last week we worked to improve our Golf Course site.
By adding a battery backup system that should last for hours we can weather the storms we so often get here in the fall.
In addition we replaced the aging Access Point to our new LTE system. This will help increase our capacity and reliability on Capitol hill as well as the other areas that side of town. We have also increased our coverage behind St. Maries due to this upgrade.
We are pleased to continue our tradition of serving the best internet possible to our beautiful river valley.
The Gazette Record Team