Scheduled core maintenance next week 4/8 – 4/10 2019

This is notification that we will be doing maintenance activities in the core during the off hours of next week.

There will be intermittent and extended Internet outages between 11PM-6AM Monday night through Wednesday morning next week 4/8/2019 through 4/10/2019.

If you have any questions please feel free to give us a call at 208-245-4538 or 208-582-6672

We thank you for your continued patronage,

The Gazette Record Internet Team

www.stmariesinternet.com/news

610 Main Ave, St. Maries, ID 83861

Internet Capacity Update Monday Dec 31

Thank you very much for your patience during these unfortunate internet issues.

We have been in contact with our provider today about getting the link from Mason Butte to Hells Gulch restored. Unfortunately we are being told that they have been unable to find a tower crew to climb the Mason tower and run the new cable needed to reconfigure their radio. We have been told that they have called multiple contract tower climbers in the area, but have not gotten a response.

The current plan is to have a tower crew at Mason Butte this Wednesday to restore full service.

Despite our limited bandwidth capacity during this event, many customers we have been in contact with have explained that while they have noticed the slowness, they have still been able to stream at reduced quality.

This is thanks to recent upgrades we have made in the network to improve efficiency and throughput.

We look forward to full restoration of capacity Wednesday.

We would also like to thank you all for your graciousness and patience through this stressful event.

Thank you so much,

The Gazette Record Internet Team

Internet Issues update

Since Friday evening 12/21/2018 we have been running our network on minimal bandwidth due to our provider’s failed link on Mason Butte.

As such, you may have noticed some internet slowness. We have multiple tools at our disposal to reduce the effect of this loss and they so far seem to be helping significantly.

Also we have been able to get more bandwidth this morning from our other provider that should ease the slowness even more.

As for the failed link, the provider has told us that they have a new one on order and that it should be arriving sometime tomorrow. As soon as that happens we should have a more definite timeline on full internet service restoration.

In the meantime we would like to thank our customers for their patience through this ordeal.

If you have any questions you can call us at the Gazette at 208-245-4538 or you can call our after hours number at 208-582-6672

Thank you,
The Gazette Record Internet Team

Happy Thanksgiving!

Those of us here at the Gazette Record would like to thank our customers for being the greatest around!

May you all have a wonderful and warm Thanksgiving!

The Gazette Record Internet Team

The front office will be closed Thursday Friday this week.

Upgrade complete at the Golf Course

Last week we worked to improve our Golf Course site.
By adding a battery backup system that should last for hours we can weather the storms we so often get here in the fall.

In addition we replaced the aging Access Point to our new LTE system. This will help increase our capacity and reliability on Capitol hill as well as the other areas that side of town. We have also increased our coverage behind St. Maries due to this upgrade.

We are pleased to continue our tradition of serving the best internet possible to our beautiful river valley.

The Gazette Record Team

Service Expanded to Parkline

We have heard your calls and responded

For those of you who live in Parkline, or the Heyburn Park trailer court, we now have expanded our coverage to serve you!

This is the latest of our LTE deployments that lets us “see” through some obstructions.

If you are interested please give us a call!

-The Gazette Record Team